Refund Policy
Thank you for choosing Solapure Consulting Advisory for your financial services. We strive to provide a satisfactory experience, and in case you are not entirely content with our services, we are here to assist you.
Eligibility for Refund
We accept refund requests under the following conditions:
a. Service Defects or Issues: If you encounter any issues or defects with our financial services, please contact us promptly through our Contact Us page. Our customer support team will guide you through the refund process.
b. Incorrect Service Received: In the unlikely event that you receive the wrong financial service, notify us immediately via our Contact Us page. We will rectify the issue by providing the correct service and, if necessary, initiate a refund for the incorrect service.
Refund Process
a. Contact Us: To initiate a refund, reach out to our customer support team using the Contact Us page on our website. Provide your order details, describe the issue, and attach any supporting documentation, such as relevant information for service defects.
b. Return Authorization: If your request qualifies for a refund, our customer support team will issue a Return Authorization (RA) number and provide instructions on returning the virtual service.
c. Refund Processing: Upon receiving and verifying the details of your request, we will process the refund. The refund amount will be credited to the original payment method used during the purchase.
Refund Timeframe
The timeframe for the refund to reflect in your account may vary based on your payment method and financial institution. Please allow [number] business days for the refund to be processed.
Non-Refundable Items
a. Virtual Services: As our products are virtual financial services, refunds are generally not applicable, except in cases of service defects or errors.
b. Fees: Fees paid for financial services are non-refundable, except in cases where the refund is due to an error on our part.
Contact Information
If you have any questions or concerns regarding our refund policy, please contact us through our Contact Us page.
Changes to Refund Policy
Solapure Consulting Advisory reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website.
For more information on our services, please refer to our Terms and Conditions. The terms and conditions related to refunds are also subject to the Terms and Conditions of Solapure Consulting Advisory.